Giulio Maresca

The Operations Scorecard project was initiated by the COO of a global consulting company to align leadership around a common balanced set of metrics and to establish a foundation that will provide a consistent framework, approach, look and feel for performance management across the company.  My team led the design and implementation of the scorecard. The scorecard contains the critical indicators to measure and monitor business performance. The executive leadership team uses the scorecard for strategy planning and for managing the company.

Business Results

• Common metrics discussed at every operating level of the business
• Standard metric calculation, data source
• Single “portal” for key performance metrics
• Baseline set of performance metrics to update and maintain